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Brian Block, Social Media Strategist, comments on how businesses use social media during a natural disaster to maintain communications with employees and customers.
“If you run a business that people rely on for their daily lives, you need to let them know when you will be open, if you have power and what services you will be able to provide,” Block said. “It’s necessary to keep customers aware of what’s going on...”
You can read the full blog post by Molly Ryan here at the Houston Business Journal’s Social Madness blog.