Your plan should be an organized, consistent and strategic response to external and internal audiences during a crisis.
With the right approach to internal communications and employee engagement in tough times, this situation can actually enhance relationships.
During this turbulent time, it is more important than ever that organizations revisit or create strategies, policies and procedures.
Chris Jones shares the best approach to effective crisis management, explaining that crisis communications should be an integral part of the process.
Jones discussed crisis preparations for marketing teams, the efforts marketers should own to minimize reputation damage and more at AMA Houston Academy.
Providing mental health assistance to those directly affected by tragedies like shootings, natural disasters and suicides is more important today than ever.
Warp speed communications, fake news, lack of diversity, harassment, mental health issues and safety are just a few challenges facing organizations today.
In this Fast Forward Friday, Amy Lach sits down with Pierpont’s crisis communications team to explore the evolution of crisis management.
Pierpont’s Stacy Armijo & Kristen James discuss how to manage timing and response strategy during a social media crisis.