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Houston Chronicle reporter looks at communications challenges in the energy industry.
"Chris Jones, a vice president at Houston’s Pierpont Communications, said responsible corporations have continuous conversations with the community to address their concerns. The public relations expert told me he advises his energy clients to provide 'open communication upfront so there is no mystery.'
'The best way to win over someone who was not pleased with your project in their area is to be as transparent as you can with your operations and, most importantly, live up to what you say,' he added."
Read the article here (Houston Chronicle subscription required), or read it in the Wednesday, September 3 edition.